You will be acknowledged the receipt of your item via email once we receive it. On inspection of the item, you will be informed about approval or rejection of your refund via email. In case of approval, your refund will be processed via bank transfer or cash in some cases. In case of rejection, same products will ship back on your shipment address.
Only defective or damaged items are exchanged. To exchange with the same item, send us an exchange request on firstname.lastname@example.org.
The following are NOT covered and are excluded from this warranty:
I Vape Dubai is not responsible for
Due to the fact that we cannot ascertain if e liquids have been doctored / tampered with we are not able to accept returns of any e liquids whether they are unopened, unused or remain sealed unless we have sent you incorrect liquids in your order.
The user shall agree to defend, indemnify and hold I Vape Dubai harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Misuse, If an item if damaged because You didn't know how to operate it/maintain it or you were "learning" it's obviously not covered in any warranty , Vape gears aren't a new Fridge or a TV set or a new mobile phone as their life span completely dependant on your knowledge base and whether you know the specs and the capabilities of these devices or not , Vaping in general is a hobby and you are expected to watch reviews / read tutorials and you research before placing an order .